Susan and Joe Birchmeier
Trinity Outdoor Living completed two projects for us -- we had our pool replaced (complete with a new gas fire pit and resurfacing of our entire patio area) and our patio and roof line extended and couldn’t be happier with both projects. At the beginning of the process we were shown an animation of what the pool area would look like at the end of the project – and the end product looked just as good as what was promised. This is a family owned business and you are treated as a member of that family throughout the process. Updates are provided routinely, and any decisions necessary during construction/renovation are dealt with in a timely manner in order to keep the project on track. Extremely high quality pool equipment emplaced, which was a great upgrade to our old pool. As with any construction/renovation projects – there will be items that are a concern – any items that we raised were quickly dealt with – and always to our complete satisfaction. Overall, a tremendous experience and our backyard has been transformed – again we could not be happier and highly recommend Trinity Outdoor Living – we will definitely use them again for any similar projects in the future.
When Bawb and I decided to get a pool built, I started looking for pool builders to interview and get quotes from. I searched using the internet and reading reviews. I had recently had some friends have pools built so I did meet with one of their builders. After Zak came out to meet with us to talk about what we had in mind, it was their business to loose. Zak came up with some great ideas, and he seemed very knowledgeable about the permitting process here in New Braunfels. He knew of one of the other companies I was waiting on a quote from and very honestly told me his company would probably be higher. He explained some of the reasons why which all made sense to me and seemed legitimate. When meeting Zak I felt this was a local company that knew what they were doing, had their own crews and could be trusted. Pool builders are normally ranked somewhere between accident lawyers and software salespeople. Just a joke. All said and done our new pool is in and more beautiful than the design Zak had created for us. The project stayed on schedule and their crews were very skilled, respectful and cleaned up after themselves. This company is top-notch and I highly recommend using them. I could not be happier with our new pool!!
“I like to deal with a local, family owned business. Had a good experience with Bobby, Zak and family. Appreciated the fact that I was dealing with ownership.”
“Very pleased with the outcome of the pool and everything that Bobby did for me. I would recommend to anyone.”
Trinity built our pool and spa in Austin last summer, and they did a great job throughout the process. The level of supervision of the job site was great, with daily visits from the owner. They use their own crews and they were on our job site six days a week so there were no delays in construction. The crews were outstanding they worked 10 -11 hr days in the middle of the summer heat. The company worked with both our HOA and the City to get all the proper approvals and permits. There were no hidden cost. This is our first pool and we have been pleased with the low maintenance salt water system. Our system is remote controlled which allows for easy adjustments, temperature readings, and feature controls. We chose Trinity after visiting pools in our neighborhood that they had installed. I spoke with those homeowners which gave great references and we were not disappointed. One of the key things that have impressed me has been the prompt, thorough, and personal response I have had to any questions or concerns I have had after the pool was completed. I believe they service Austin to San Antonio. Worth a look!
Trinity Outdoor Living built our custom swimming pool this past summer. We interviewed four other companies and called every person on Booby's list of references before we made our decision to give him our business. There are many reasons that Bobby Johnson and his team stood out. 1) This is the first pool we've owned and Bobby was extremely patient with us, listening to our design preferences and, with Zak, coming up with a pool design that met our vision. He answered all of our concerns and "what-ifs", and made arrangements for us to see actual pools he had built. 2) Bobby's crews are Trinity Outdoor Living employees, not subcontractors, and they're very experienced and efficient. They showed up when they said they would, worked a full day, cleaned up after themselves, and put the property back to its original condition. 3) Bobby's office manager is excellent - Asti is very knowledgeable, on top of the project, great at communicating and always returned our calls. 4) Bobby uses name brand equipment so that it lasts and he can minimize operating problems. 5) Bobby provided an excellent "new owner's" manual that gave us information about the pool equipment, maintenance schedules, pool care tips, trouble shooting guide, and so much more. 6) Bobby was consistently available to answer questions and concerns; he had a great "follow through". Once we signed with Trinity Outdoor Living, the process went smoothly and the job met the timeline Bobby had outlined at our first meeting. We're very happy with the pool Trinity Outdoor Living built for us.
My husband and I had a pool built by a company other than Trinity and started having trouble. We contacted Bobby at Trinity, determined to have our pool issues finally resolved, add a spa, and to have a covered patio added. WOW! Our backyard was completely transformed! Bobby took the time to listen to what our concerns were, he provided several options for us to consider, and then delivered on his promises. The work was done within a reasonable amount of time and was quality, true quality. In addition, he's been extremely helpful when we have questions. I recommended him to my mother, who also had him do two separate projects for her. She's thrilled with her results as well. If you want quality work with superior follow through and follow up, I absolutely recommend Trinity Outdoor Living.
Very dedicated. Showed up when they were supposed to. Turned out a great product.
Wonderful experience. They addressed all concerns, going above and beyond to make sure everything was right. Amazing company!
Excellent service, design, build and follow through. Excellent all the way around.
Got what I paid for. Got everything I was promised.
Bobby was great at following up. He would come out any time we had questions and always made sure the job was done right. We are pleased with the quality of our pool.